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Returns and Refunds

Returns and Refunds

If you would like to return an item, please return it within 14 days from receiving your order.

All items must be returned with all attachments, unused and unwashed, in the original packaging.

Please send an e-mail to support@potje.amsterdam to apply for the return process and mention:

- Your order number

- Reason of return (optional)

Please be advised that we do not cover any return costs and are not responsible for missing returned items.

Your refund will be processed within 15 business days.

The return costs differ based on the shipping company and the country you ship from. Please get in touch with your local post office for the accurate rates.

Please be advised that we do not cover any return costs and are not responsible for missing returned items.

We take great care into making sure all your products are received as advertised. May you unexpectedly receive an incomplete or damaged product please get in touch with us as soon as possible. Reach out to our Customer Care team through support@potje.amsterdam. Please do not send damaged or incomplete products to us without contacting us first.